Privacy Statement for TBI Center of New York

TBI Center of New York is a subsidiary of NEUROLINK NEUROSCIENCES. We operate multiple offices throughout New York. Our website address is: https://tbicenterny.com.

We are committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, and protect your personal data, including communications via SMS and MMS messaging in compliance with the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.

Information Collection and Use

We collect personal information you provide directly to us when you interact with our website, request an appointment, fill out a contact form, leave a comment, or communicate via phone, email, or text message.

This may include your name, email address, phone number, and any other details you choose to provide. We use this information for the stated purpose at the time of collection and to improve our services, including appointment confirmations, reminders, follow-ups, treatment updates, and other relevant communications.

SMS/MMS Messaging and Communications

By providing your mobile number, you consent to receive SMS and/or MMS messages from TBI Center of New York, a subsidiary of NEUROLINK NEUROSCIENCES, for purposes including:

Appointment reminders and confirmations
Updates about your care
Requests for additional information related to your treatment or legal case
Administrative messages about billing, scheduling, or case management

Consent Requirements
We will only send SMS/MMS messages if you have given express consent by providing your mobile number and opting in verbally, in writing, or online.

Opt-Out Procedure
You may opt out at any time by replying STOP to any message. You may also reply HELP for assistance. After opting out, you will no longer receive text messages from us unless you re-enroll.

Message Frequency and Rates
Message frequency may vary depending on your interactions with us. Standard message and data rates may apply depending on your carrier and plan. Opting out may limit our ability to send you timely appointment reminders or updates.

Sharing of Information
We do not share your personal information with third parties without your explicit consent, except as required by law. We may disclose information to comply with legal obligations or to protect the rights, property, or safety of TBI Center of New York, NEUROLINK NEUROSCIENCES, our patients, or others.

Cookies
Our website uses cookies to improve your browsing experience.

Comment Cookies: If you leave a comment, we may save your name, email, and website in cookies for convenience. These last for one year.
Login Cookies: Temporary cookies determine if your browser accepts cookies and store login details. Login cookies last for two days, and screen options cookies last for one year. Selecting "Remember Me" extends login persistence to two weeks. Logging out removes login cookies.
Article Editing Cookies: If you edit or publish an article, an extra cookie is saved with no personal data. This expires after one day.

Embedded Content
Some pages on our site may include embedded content from other websites (e.g., videos, images). This content behaves as if you visited the other website directly and may collect data, use cookies, and track your interaction with it.

Data Retention
Comments and their metadata are retained indefinitely to recognize and approve follow-up comments automatically. Registered users’ personal information is stored in their profile. Users can view, edit, or delete their personal data at any time, except for their username. Website administrators also have access to this information.

Your Rights
If you have an account or have left comments, you can request an exported file of the personal data we hold about you. You can also request that we erase your personal data, except for data we must keep for administrative, legal, or security purposes.

Data Security
We use reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Automated Spam Detection
Visitor comments may be checked through an automated spam detection service.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date. Please review this policy periodically.

Contact Us
TBI Center of New York
A subsidiary of NEUROLINK NEUROSCIENCES
Attn: Nestor Nicolaides, DC
30 S Ocean Ave, Suite 102
Freeport, NY 11520
Email: info@tbicenterny.com
Phone: 347-218-8818

Acknowledgment
By using our website, you acknowledge that you have read, understood, and agree to this Privacy Policy.