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SMS/MMS TERMS

TBI Center of New York SMS Alerts (operated as a subsidiary of Neurolink Neurosciences LLC)

SMS / MMS Terms & Conditions

Program Description

By opting in to our SMS/MMS messaging service, you agree to receive text messages from TBI Center of New York, a subsidiary of Neurolink Neurosciences LLC.

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These messages may include:

  • Appointment confirmations and reminders

  • Important updates about your care

  • Requests for additional information related to your treatment or legal case

  • Administrative messages about billing, scheduling, or case management

​Message Frequency

Message frequency may vary depending on your appointment schedule, follow-up needs, and other interactions with our office.

Cost and Carriers

Standard message and data rates may apply depending on your mobile carrier and plan. Participating carriers are not liable for delayed or undelivered messages.

How to Opt-In

You can opt in to receive messages by:

  • Providing your mobile number to our staff and giving verbal consent

  • Checking the opt-in box on our online forms

  • Responding “YES” or a similar confirmation to a text message invitation from us

How to Opt-Out

You can cancel the SMS service at any time by replying STOP to any message you receive from us. After sending “STOP,” we will send a confirmation text to confirm you have been unsubscribed. You will no longer receive SMS/MMS messages from us unless you opt in again.

How to Get Help

If you need assistance, reply HELP to any of our messages or contact us directly:

Privacy

Your privacy is important to us. Please review our full Privacy Policy for details on how we collect, use, and protect your information. We do not sell or share your mobile number or personal data with third parties for marketing purposes.

Changes to Terms

We may update these Terms & Conditions from time to time. Updates will be posted on this page with a revised “last updated” date. Continued use of our SMS service after updates constitutes acceptance of the new terms.

Contact Information

TBI Center of New York
A subsidiary of NEUROLINK NEUROSCIENCES
30 S Ocean Ave, Suite 102
Freeport, NY 11520
Email: info@tbicenterny.com
Phone: 347-218-8818

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